Welcome to erastourmerchandise! We are committed to providing our customers with the best possible shopping experience, including efficient and reliable shipping. Please review our shipping policy to understand the options available to you, estimated delivery times, costs, and other important information.

Shipping Options

1. Standard Shipping:

  • Delivery Time: 10-12 business days
  • Cost: $5.99 (Free for orders over $50)
  • Carrier: USPS or UPS

2. International Shipping:

  • Delivery Time: 10-15 business days
  • Cost: Calculated at checkout
  • Carrier: DHL or UPS

Order Processing Time

  • Orders are processed within 1-2 business days.
  • Orders placed on weekends or holidays will be processed the next business day.
  • Once your order has been processed and shipped, you will receive a confirmation email with a tracking number.

Tracking Your Order

  • You will receive an email with a tracking number once your order has been shipped.
  • You can track your order on the carrier’s website using the tracking number provided.

Shipping Restrictions

  • We currently do not ship to P.O. Boxes or APO/FPO addresses.
  • International shipping may be subject to customs fees, taxes, and duties, which are the responsibility of the recipient.

Lost or Damaged Packages

  • If your package is lost or damaged during shipping, please contact our customer service team within 7 days of the expected delivery date.
  • We will work with the carrier to locate the package or file a claim for damaged items.

Address Changes

  • Please ensure that your shipping address is correct before placing your order.
  • If you need to change your shipping address after placing an order, please contact our customer service team immediately. Address changes can only be made before the order has been shipped.

Returns and Exchanges

  • For information about returns and exchanges, please refer to our Return Policy page.

Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at:

We strive to provide you with the best possible service and hope you enjoy shopping with erastourmerchandise. Thank you for your business!